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Free AI Review Response Generator
Paste the review, set the star rating and tone, and get three reply variants that thank, apologise or de-escalate without inventing facts — in the language the review was written in.
Part of our Reviews & reputation tools · ~5 seconds · Input: Review text + star rating
Google review reply guidelines
- Reply to every review — the positive ones too.
- Respond within 24–48 hours; negative reviews first.
- Never share private details about the customer or their visit.
- Never offer incentives, refunds or discounts publicly.
- Escalate legal, medical or safety complaints offline — keep the public reply short.
Your replies
Three ways to reply
Tips for this review
How to use these
- Edit the facts. The AI only knows the review. Correct names, dates and details so the reply matches what really happened.
- Never argue. Future customers read your reply, not the reviewer. Stay calm even when the review is unfair.
- Take sensitive issues offline. For legal, medical or safety complaints, keep it short and move the conversation to phone or email.
Next: post the reply in Google Business Profile, then come back for the next review.
How it works
How the review response generator works
- 1
Paste the review
Add the star rating, the reviewer’s first name if you like, and pick a tone: professional, friendly, empathetic or concise.
- 2
AI drafts three replies
Each variant acknowledges specifics from the review, never promises what you did not offer, and keeps negative replies calm and offline-oriented.
- 3
Edit, copy, post
Copy the one you like into Google Business Profile. Add your own detail — a real reply always beats a perfect template.
How the replies are written
The model writes from the review text, the star rating and the details you give it — nothing else. It is instructed never to invent facts, services, names or compensation, to reply in the language the review was written in (unless you choose another), and to return three variants of your chosen tone: a standard reply, a shorter one, and one that ends with a gentle call to action such as booking again or getting in touch. Your sign-off is appended as-is.
Review Response Generator — questions we get asked
Should I reply to every Google review? +
Yes. Replies signal an active, trustworthy business to customers, to Google and to AI assistants that summarise your reputation.
How fast should I respond? +
Within 24–48 hours. Negative reviews first.
What should I never write in a reply? +
Never argue, never share private customer details, never offer refunds or discounts publicly, and never copy-paste the same reply to everyone.
Is the review response generator free? +
Yes — free forever with a daily limit per visitor.
Keep learning
Guides that go with this tool
How to Respond to Google Reviews: Templates for Positive, Negative, and Fake Reviews
Reply to every Google Business Profile review with confidence: who the reply is for, how fast to answer, tone rules, and twelve adaptable templates for positive, mixed, negative and fake reviews.
Read the guide →Google Reviews for Local Businesses: How to Get More and Respond to Every One
How Google reviews affect local SEO and the sale, what Google's review rules allow, a system for asking every customer, reply templates by star rating, and how to flag reviews that break policy.
Read the guide →How to Get Your Google Review Link and Turn It Into a QR Code Poster
Three ways to get your Google Business Profile review link, how to turn it into a QR code that scans first time, where to place it, and how to ask for reviews without breaking Google's rules.
Read the guide →AI Search Optimization for Local Businesses: How to Get Recommended by ChatGPT, Gemini, and Perplexity
An eight-step program to get a local business recommended by ChatGPT, Gemini and Perplexity: measure AI visibility, fix entity clarity, write quotable pages, re-measure monthly. Built on local SEO.
Read the guide →Google Business Profile Suspended: Why It Happens and How to Get Reinstated
What a Google Business Profile suspension means, the triggers we see most, what to fix before you appeal, the evidence Google typically asks for, and how to get reinstated without making it worse.
Read the guide →More free local SEO tools
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